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When asked to scan QR code, it is the sticker located at the bottom of the little box.

Tap on either '+' or 'New Firewalla' icon, and follow the instruction on installation wizard. If the Box can not be found by Firewalla App, please consult Firewalla Installation Troubleshooting. If Firewalla Box is ready to be paired, you shall see either ' +' or 'New Firewalla' icon, or see both icons. If you have questions, please email us Firewalla App.

For compatibility and workarounds please see Router Compatibility Guide.

It may take up to 5 mins for Firewalla Box to completely boot and upgrade process when powered on.

In case you have multiple networks (case B above), your phone needs to connect to the same router that your Firewalla box is plugged in.

STEP 3: Pairing Firewalla App with the box In such case, plug Firewalla box to either one of the LAN port of the AP/Switch or the LAN port on modem/router combo. You will find more Mesh Router Guide here.Ĭase D: Access Point (AP) / Switch In addition to the modem/router combo provided by ISP, you have installed a wifi access point (AP) or a switch (not a router) to connect your household devices. After installation, please disable monitoring of the satellite devices in the Firewalla app after app installation. Make sure the mobile phone which will launch Firewalla App is connected to the WIFI network provided by the same router that Firewalla box is plugged in.Ĭase C: Wireless Mesh Network If you own a mesh network, make sure to connect Firewalla to the primary device (not the satellite device).

In such case, plug Firewalla box to one of the LAN port of the router that you purchased. If your network is more complex and need help, please send us an email: describe your network topology, we will help you out.Ĭase A: ISP Provided Modem / Router If you are using the modem/router combo provided by your ISP, you just need to plug Firewalla box to one of the LAN port of the modem/router.Ĭase B: Multiple Routers In addition to the modem/router combo provided by ISP, you have purchased another router and use that to connect all your household devices. Here are some common scenarios to show you where Firewalla box should connect to.

Once the device is powered, the light next to the Ethernet cable will start blinking. *Note: You can also connect Firewalla Box to any power source that has 2A current. Then, connect the device to a power source using the Micro-USB cable provided in the package. STEP 1: Download and install Firewalla AppĬonnect Firewalla box to the main router of your network using the Ethernet cable provided in the package. Īlso, feel free to email us at it will create a support case, and our engineers will help you directly. If you have any problem in pairing with Firewalla Box, please consult Firewalla Installation Troubleshooting. Welcome to Firewalla Box Installation Guide